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Terms of Service

Last updated August 28, 2026

These terms are the agreement between you and [YOUR LEGAL ENTITY NAME] (“we”, “us”) covering your use of Doorderly. Using the service means you accept them.

1. What the service is

Doorderly is software for recording and managing rental property information: properties, units, occupancy status, rent figures, and related records. It is provided as a hosted web application, with companion mobile applications.

It is a record-keeping tool. It is not legal advice, accounting advice, or tax advice, and it does not ensure that your practices comply with landlord-tenant law, fair housing law, or any other regulation that applies to you. Those obligations remain entirely yours.

2. Eligibility

You must be at least 18 and able to enter a binding contract. If you are using Doorderly on behalf of a company or partnership, you confirm you are authorised to accept these terms for it.

3. Your account

You are responsible for everything done through your account. In particular:

  • Keep your password to yourself, and choose one you do not use elsewhere.
  • API tokens are passwords. Anyone holding one can read and change everything in your account. Issue one per device, and revoke it from the panel the moment a device is lost, sold, or given to someone who should no longer have access.
  • Tell us promptly if you believe someone has gained access to your account.

We are not liable for loss arising from someone else using your credentials, unless it resulted from our own failure.

4. Your data belongs to you

Everything you enter — properties, units, tenants, notes, figures — is yours. We claim no ownership of it.

You grant us only the permission needed to run the service: to store, back up, transmit and display your data so the application works for you. That permission ends when your data is deleted.

We do not sell your data. We do not use it to train machine learning models. We do not mine it for advertising, and there is no advertising in the product.

5. Data about your tenants

This section matters more than its length suggests. If you record information about tenants or applicants, you decide what is collected and why. We hold it on your behalf.

By entering that information, you confirm that:

  • You have the right to collect and store it.
  • You will handle it in line with the law that applies to you — which for landlord records is often more demanding than general privacy law.
  • You will not use Doorderly to record information whose collection is itself unlawful.

Fair housing law restricts what may be recorded about applicants and tenants, and how it may be used in decisions. Nothing in this software checks that for you.

6. Fees

Doorderly is currently provided at no charge during early access. If paid plans are introduced, we will give you clear notice before any charge applies to your account, and you will be able to decline and export your data.

7. Acceptable use

You agree not to:

  • Attempt to access another account's data, or probe for ways to do so.
  • Interfere with the service, or place load on it designed to degrade it for others.
  • Upload malware, or content that is unlawful or infringes someone else's rights.
  • Resell or rebrand the service as your own without a written agreement.
  • Use it to harass anyone, or to build records for a purpose prohibited by law.

If you find a security flaw, please report it to hello@doorderly.com rather than using it. We will not pursue anyone who reports a genuine vulnerability in good faith and gives us a reasonable chance to fix it before disclosing it.

8. Availability

We aim to keep Doorderly available and to keep working backups, but during early access there is no guaranteed uptime and no service level agreement. Maintenance, faults and outages will happen.

Keep your own copies of anything you cannot afford to lose. You can export your data at any time, and we would rather you did that regularly than relied solely on us.

9. Ending the agreement

You may stop using the service and ask us to delete your account at any time, by writing to hello@doorderly.com. We will delete your account data within 30 days of the request, except where we are required to keep something by law.

We may suspend or end your access if you materially breach these terms, or if we are legally required to. Except where the breach makes it impossible or unlawful, we will tell you first and give you an opportunity to export your data.

Note that deleting live data does not instantly remove it from backups. Backups age out on their own retention schedule, described in the Privacy Policy.

10. Disclaimer and limitation of liability

The service is provided “as is”. To the fullest extent permitted by law, we disclaim all warranties not expressly stated here, including implied warranties of merchantability and fitness for a particular purpose.

We are not liable for indirect, incidental, special or consequential losses, or for lost profits, lost rent, or lost data. Where liability cannot be excluded, our total liability for any claim is limited to the greater of the fees you paid us in the 12 months before the claim, or one hundred US dollars.

Some jurisdictions do not allow certain exclusions, so parts of this section may not apply to you.

11. Changes to these terms

We may update these terms. If a change materially affects your rights, we will notify account holders by email before it takes effect. Continuing to use the service after that date means you accept the revised terms; if you do not, you can close your account and export your data.

12. Changes to the service

Features may be added, changed or removed as the product develops. We will not remove a feature you rely on without notice where we can reasonably avoid it.

13. Governing law

These terms are governed by the laws of the State of Florida, without regard to its conflict of laws rules. Disputes will be heard in the state or federal courts located in Florida.

14. Contact

[YOUR LEGAL ENTITY NAME]
[STREET ADDRESS]
[CITY, STATE ZIP]
hello@doorderly.com